Privacy Policy

1. Information We Collect

• Identity details such as name, age, and gender.
• Contact details such as phone number, email, and address.
• Booking details such as selected tests, packages, scans, and appointment information.
• Health-related details required to process diagnostic bookings and reports.
• Technical data such as browser type, IP address, and device information.

2. How We Use Your Information

• To schedule and manage lab test and scan bookings.
• To arrange doorstep sample collection and share service updates.
• To deliver reports and provide customer support.
• To improve platform performance and user experience.
• To comply with applicable legal and regulatory requirements.

3. Data Sharing

We share your information only with authorized diagnostic centers, collection partners, payment processors, and service providers involved in delivering your booking. We do not sell your personal data to third parties.

4. Data Security

We use reasonable technical and organizational safeguards to protect your data from unauthorized access, loss, or misuse. No system is completely secure, but we continuously work to improve our controls.

5. Cookies and Analytics

We may use cookies and similar technologies to remember preferences, improve website functionality, and analyze traffic patterns. You can manage cookie preferences through your browser settings.

6. Your Rights

You may request access, correction, or deletion of your personal data, subject to legal and operational requirements. To make a request, contact us at support@clinixnow.com.

7. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.